Room Attendant/Housekeeper

Position Overview:

Clean guest rooms and suites to ensure highest standards of cleanliness and service. Responsible for reporting any maintenance deficiencies and handling guest’s requests. Ensures the confidentiality and security of all guest rooms and suites. Be familiar with all hotel services to respond to guest inquiries accurately. Maintain complete knowledge of and comply with departmental policies, services, procedures and standards. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

Duties and Responsibilities:

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting mattresses weighing up to 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout entire room and empty trash.
• Replenish amenities, linens, supplies in guest room.
• Clean coffee/tea makers, refrigerators and microwave ovens.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance.
• Comply with attendance rules and be available to work on a regular basis. Must be able to work weekends and holidays.
• Perform any other job related duties as assigned.